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To be honest, there were so many associates that provided exceptional service that I can’t remember all their names. It was obvious that Rosen Plaza is very aware of the importance of the interactions between staff and quests. Your staff treated me and my party as if we were the only guests in that hotel. They were fabulous! I have to say that I think this type of attitude only comes from the top down so I have to add that management is definitely doing something right. Thank you so much for a wonderful weekend!
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